Location Manager – Nanaimo – Nanaimo – 8820

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Location Manager – Nanaimo

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Full Time
Posted 2 weeks ago

Platinum Recruiting is working with a BC owned company that has been in business for the last 50 years in the car rental industry. Offering sustainability and flexibility, this organization is looking for a Locations Manager to join their amazing team! Reporting to the Director of Operations, this full-time permanent role is looking for a candidate that brings high energy, a positive attitude, and a collaborative mindset. Along with ensuring customer satisfaction, maximizing effectiveness in employee productivity, and vehicle rentals a successful candidate will also:

Duties and Responsibilities:

  • Assist in accounts receivable collection
  • Meet projected revenue and incremental sales objectives
  • Liaise with Sales and Marketing on current business level of existing customers
  • Communicate and introduce all company policies, programs and concerns
  • Liaise with Training and Development Manager and assist with the training, coaching and development of employees
  • Coach and support CSR and SR’s, including performance reviews and disciplinary action as necessary
  • Develop plans to improve the delivery of service to customers
  • Resolve customer complaints with authority as determined by the Operations Manager
  • Deliver all required information and documentation to internal customers within prescribed time frames

Duties and Qualifications:

  • A valid BC Class 5 driver’s license with a clean driving record
  • Previous experience in sales and customer service
  • Previous management or supervisory experience

If you are looking to work in a fast-paced exciting role with a team of dedicated professionals, please send your resume to admin@platinumrecruiting.ca

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