Location Manager

Platinum Recruiting is working with a BC owned company that has been in business for the last 50 years in the car rental industry. Offering sustainability and flexibility, this organization is looking for a Locations Manager to join their amazing team! Reporting to the Director of Operations, this full-time permanent role is looking for a candidate that brings high energy, a positive attitude, and a collaborative mindset. Along with ensuring customer satisfaction, maximizing effectiveness in employee productivity, and vehicle rentals a successful candidate will also:

Duties and Responsibilities:

• Assist in accounts receivable collection
• Meet projected revenue and incremental sales objectives
• Liaise with Sales and Marketing on current business level of existing customers
• Communicate and introduce all company policies, programs and concerns
• Liaise with Training and Development Manager and assist with the training, coaching and development of employees
• Coach and support CSR and SR’s, including performance reviews and disciplinary action as necessary
• Develop plans to improve the delivery of service to customers
• Resolve customer complaints with authority as determined by the Operations Manager
• Deliver all required information and documentation to internal customers within prescribed time frames

Duties and Qualifications:

• A valid BC Class 5 driver’s license with a clean driving record
• Previous experience in sales and customer service
• Previous management or supervisory experience

If you are looking to work in a fast-paced exciting role with a team of dedicated professionals, please send your resume to admin@platinumrecruiting.ca