Job Archives

Full Time
Kelowna
Posted 5 months ago
This position is currently filled. Check back often as job listings are updated regularly. Platinum Recruiting is excited to support one of the Okanagan’s top locally owned dealerships, who are looking to add an Automotive Sales Consultant to their team! Our client is looking for outstanding individuals who want to learn and master selling some of the finest, most reliable automobiles available to buy. They offer an amazing career path and provide all the tools to succeed and achieve your goals. Competitive compensation will be commensurate with experience and includes generous base salary, monthly commission, flexible schedule, as well as company benefit offerings including paid vacation, medical, dental, vision, wellness, profit sharing, onsite parking, and more. Responsibilities: -Provide clients with world class service -Complete understanding of features, benefits and how to demonstrate them -Work with management and leadership teams to help clients complete their automotive transaction -Mindful of current inventories -Proficient in handling all documentation in reference to a sale/purchase -Completes all required training provided by the dealership/manufacture and partners -Punctual and professional is non-negotiable Job Requirements: -Sales experience is not necessary -Ability to communicate and connect well with others -Strong English Literacy (verbal and written) -Ability to take directions and follow processes and procedures -Ability to deliver on our four pillars: Respect, Responsibility, Reliability, and Relationship. -Work well with others in a team-oriented environment -Must be available to work Saturday’s -Current valid driver’s license is required Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. -Flexible Work Schedule -Medical, dental, and vision insurance -Profit Sharing -Employee discounts on vehicle purchases, parts, accessories, and service repairs -Competitive compensation plans with unlimited growth potential - no caps -Paid vacation time -Free Onsite Parking -Company Functions and Staff Events Supplemental pay types:
  • Bonus pay
  • Commission pay
 

Job Features

Job CategorySales

This position is currently filled. Check back often as job listings are updated regularly. Platinum Recruiting is excited to support one of the Okanagan’s top locally owned dealerships, who are look...

Full Time
Kelowna
Posted 5 months ago
This position is currently filled. Check back often as job listings are updated regularly. Our team at Platinum have another unique opportunity within the IT sector! Our client is at the forefront of construction software and solutions. With over 50 years of experience within the hardware, software, and IT construction sectors our client has been developing cutting-edge technologies for the road construction industry and redefining the standard for plant automation systems. With an industry leading model, they’re team is expanding rapidly and are looking to expand further with the addition of another Level 1/2 IT Support Technician at their Kelowna office! The level 1/2 IT Support Technician will manage the company’s computer infrastructure and work under the IT Lead. They will provide tier 1 and 2 support to end users via phone, email and in person in a timely manner. Duties and Responsibilities:
  • Troubleshoot a variety of devices including desktops, laptops, VoIP phones, smart phones, mobile devices, and other peripherals
  • Provide support and project management for Microsoft 365 migration, including Exchange Online, Sharepoint, Teams, Forms and Flow
  • Create and modify user and email accounts in Active Directory and Exchange, on-premises and in Office 365
  • Assist with onboarding new employees and laptop development
  • Provide Tier 1 and 2 support for all onsite network and server/storage infrastructure related issues
  • Resolve, prioritize, and escalate issues as necessary
  • Help administer and maintain helpdesk software, workflows, SLA’s, asset management, etc.
  • Manage computer images and imaging software
  • Be present in the Help Desk and available to end users requiring technical assistance
  • MUST create and maintain clear technical documentation
  • Lead and coordinate Help Desk and Networking related Projects
  • Create, maintain, and update assets inventory
  • Perform after hours work on emergency and scheduled basis; participate in rotation on-call
Education and Skills Requirements
  • Post-Secondary Education in a related field (i.e. networking, computer science, security, etc.), or High School Diploma with equivalent work experience
  • Minimum 2 years of experience in Corporate IT or Help Desk is required
  • Experience with Microsoft 365 configuration and administration, including Microsoft licensing support.
  • Solid experience with installing, configuring, administering, and troubleshooting a wide range of desktop hardware and software (Active Directory, Windows 10, Microsoft Exchange, Office 2013-2019, Access, Visio, Adobe Suite, and various in-house applications)
  • Experience with configuring and troubleshooting legacy and newer workstations and laptops hardware (Motherboards, Hard Drives, Ram, Video Cards, etc.)
  • Experience with installing, configuring, and troubleshooting Networking equipment (Cabling, Switches, Routers, Wi-Fi and Wireless Networking equipment)
  • Experience with administering and repairing printer equipment; MFP, stand-alone printers, wide format printers · Experience with creating and supporting reporting using Excel.
  • Experience with administering and maintaining helpdesk software
  • Must possess exceptional customer service orientation
  • Must possess and demonstrate excellent verbal and written communication skills
  • Excellent problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it
  • Ability to lift/move equipment up to 50 lbs. on occasion
What makes our client great:
  • Great culture and awesome people.
  • Casual and fun office environment.
  • Competitive compensation.
  • Benefits & RRSP Matching.

Job Features

Job CategoryIT

This position is currently filled. Check back often as job listings are updated regularly. Our team at Platinum have another unique opportunity within the IT sector! Our client is at the forefront of ...

Full Time
Kelowna
Posted 5 months ago
This position is currently filled. Check back often as job listings are updated regularly. Are you looking for a rewarding career in bookkeeping? Do you have a keen eye for details and a passion for numbers? If so, we have an exciting opportunity for you!   Platinum Recruiting is thrilled to work alongside a family-owned company that needs to provide accounting and administration services to its wholly owned businesses across different industries. We are looking for a skilled bookkeeper to join their team and help them maintain accurate and timely records of their financial transactions.   As a bookkeeper, you will be responsible for: - Recording daily financial transactions using Sage/QuickBooks accounting software - Reconciling bank accounts, credit cards, and petty cash - Preparing and filing sales tax, GST, and payroll remittances - Processing accounts payable and receivable, and issuing invoices and receipts - Preparing monthly financial reports - Ensuring compliance with tax regulations and general policies and procedures - Other related duties as needed like administrative support To be successful in this role, you will need: - A diploma or certificate in accounting, bookkeeping, or a related field - At least 2 years of bookkeeping experience in a similar role - Proficiency in Sage, QuickBooks, MS Office, and other business software - Ability to adopt new technology and work in a paperless office - Knowledge of GAAP, tax laws, and payroll regulations - Excellent communication, organizational, and problem-solving skills - Ability to work independently and as part of a team - Attention to detail and accuracy We offer: - A competitive salary based on experience and qualifications - A full extended health benefit package and smart phone - A supportive and friendly work environment that values collaboration and culture - Flexible hours and work-life balance - Potential for hybrid work location (remote and in-office) - Opportunities for professional development and career advancement

Job Features

Job CategoryAccounting

This position is currently filled. Check back often as job listings are updated regularly. Are you looking for a rewarding career in bookkeeping? Do you have a keen eye for details and a passion for n...

Full Time
Vernon
Posted 6 months ago
This position is currently filled. Check back often as job listings are updated regularly. Our team at Platinum are working with an industry leader in IT services providing their clients with an unmatched customer driven experience which includes cyber security, disaster recovery, data centre and cloud storage, as well as many other leading services. With offices country-wide they are looking to add another member to their Vernon location with the addition of a Senior Account Executive! As an Account Executive, you will provide an elevated experience and strategic integration by leveraging our clients Virtual Chief Information Officer (vCIO’s) to assist in offering an enhanced customer value. You will work cohesively with the managers of our clients Technical team, Project team, and Coordinators team for seamless escalations and conflict resolution, as well as enabling the Renewals & Conversions team for smooth and successfully renewal of our clients flagship clients. You will have an in-depth knowledge of your account base and build relationships with purpose. You will understand our clients internal team challenges within your base, work to resolve/align to improve the overall customer experience. Partnering with the Account Coordinators, you will ensure smooth aligned delivery of operational resolution and ongoing communication to the customer. This role is our most senior resource in the Okanagan/Kootenay region and will be required to assist the General Manager in overseeing the day-to-day operations of the branch. What You Will Be Doing
  • The key point of contact for the Vernon/Okanagan region, assists with supporting other employees in the region along with the General Manager
  • Manages a significant book of business in the Okanagan/Kootenay region
  • Builds business relationships with purpose. Advances organizational goals of approximately 30-35 top-tier accounts while maintaining retention of account base
  • With guidance from the General Manager, defines measures of success for account base in annual and quarterly business plans
  • Analyzes individual Client challenges and proposes solutions to resolve them by creating, designing, and implement Client roadmaps
  • Leverage’s advice of the Virtual Chief Information Officer (vCIO) to improve roadmap and drive conversion to our clients primary offering
  • Presents roadmap to Client in a compelling way. Client is committed to achieving roadmap outcomes
  • Clients view Account Executives as an extension of their organization. Consults and makes recommendations on key business decisions. Example – asked to join Client annual business planning sessions
  • Advocates for the Client within the team. Identifies and collaborates with internal stakeholders to resolve issues or escalations that impact client experience
  • Educates Clients on processes that enhance service delivery such as understanding escalation paths
  • Partners with internal stakeholders on how to improve account base experience.
  • Presents areas of concerns, suggestions for enhancements, or overall trends and works with other departments to implement solutions
Who You Are
  • 10+ years of experience in a progressive Account Management role, currently at the senior level
  • A university degree in a related discipline, or equivalent combination of education and experience
  • Advanced business knowledge and acumen. Understands the components of a successful business and how IT contributes to achieving goals
  • Experience building lasting connections that go beyond the traditional vendor relationships. Clients view Account Executives as a trusted advisor, not simply a transactional resource
  • A proactive, strategic thinker. Able to ask the right questions and continuously anticipate Client needs
  • A skilled communicator, can identify a challenge based on Client feedback, translate requirements to internal resources, and communicate the solution back in a way that is easily understood by the Client
What Our Client Offers ✓ Health Spending or RRSP Matching ✓ Three weeks vacation plus extra Flex Days ✓ Flexible Work Arrangements ✓ Reimbursements for educational advancement and certifications ✓ Leadership development opportunities and growth coaching

Job Features

Job CategoryCustomer Service, Information Technology

This position is currently filled. Check back often as job listings are updated regularly. Our team at Platinum are working with an industry leader in IT services providing their clients with an unmat...

Full Time
British Columbia
Posted 7 months ago
This position is currently filled. Check back often as job listings are updated regularly. Platinum Recruiting has started working with a very successful & niche business that manufactures wooden utility poles and wooden structures all across Canada and the United States. As a family owned and operated business with roots dating back to over a century in the Okanagan, they have established themselves as an industry leader in North America and have clients ranging in all types of industries and fields. Our client is looking to add to their team with the addition of an Administrative Assistant! Reporting to the Manager, this position requires strong attention to detail, good communication skills, the ability to multitask, and provide support to various different departments. We are looking for a highly motivated candidate with initiative to complete a job with excellence. Ideally someone that is a self-starter, reliable and dependable. ESSENTIAL JOB DUTIES: Administrative responsibilities include but not limited to:
  • answer and direct phone calls
  • provide general support to visitors
  • produce and distribute correspondence memos, letters, and faxes
  • receive, sort and distribute the mail
  • maintain computer and manual filing systems, including legal files
  • maintain and replenish office and kitchen supplies
  • maintain office equipment and coordinate repairs
  • organize travel arrangements
  • provide administrative support to various departments (data entry, filing, copying, etc.)
  • organize office events
  • process customer credit applications, includes obtaining references and credit score
  • provide support to the executives
  • handle other administrative projects when necessary
  • Accounting responsibilities include but not limited to:
  • enter accounts payable invoices weekly
  • generate vendor payments (cheques and electronic payments) weekly
  • provide support to the accounting team during a month end, quarter end, year end
    • providing various backup information to support transactions
    • assists with requests from external parties, including auditors
JOB QUALIFICATIONS: Education:
  • High school diploma
  • Post-Secondary Accounting courses
Experience/Abilities:
  • proven administrative experience
  • knowledge of office management systems and procedures
  • excellent time management skills and ability to multi-task and prioritize work
  • attention to detail and problem-solving skills
  • excellent written and verbal communication skills
  • strong organizational and planning skills
  • ability to work in harmony with co-workers
  • understanding of confidentiality
  • proficient in MS Office
  • knowledge of Microsoft Dynamics AX is an asset
  • college degree preferred
BENEFITS:
  • Extended Health Care Coverage
  • Dental
  • Vision
  • Life Insurance
  • AD&D
  • Long Term Disability
  • Paid Time Off
  • Employer Funded RRSP

Job Features

Job CategoryAdministration

This position is currently filled. Check back often as job listings are updated regularly. Platinum Recruiting has started working with a very successful & niche business that manufactures wooden ...

Full Time
Merritt
Posted 8 months ago
This position is currently filled. Check back often as job listings are updated regularly. We have the privilege of supporting one of Canada’s biggest retail giants with locations from coast to coast they have been an industry leader since their inception almost a century ago. With locations across the country, we have been tasked with growing their Merritt location team with the addition of another Automotive Service Advisor! This role is the link between the automotive technicians and the customers and is essential in the function of the department. The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience. Main Responsibilities and Tasks:
  • Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
  • Responds to customer inquiries in a timely manner, over the phone and in person.
  • Understands customer needs and provides them with a complete solution.
  • Manages customer concerns and problems promptly.
  • Deals with challenging situations in a professional manner.
  • Completes and reviews repair orders with customers.
  • Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
  • Acts as liaison between customers and technicians and manages the status of work orders.
  • Schedules service and repair appointments.
  • Operates computerized work order systems.
Requirements:
  • Knowledge of market trends in the automotive service industry.
  • Knowledge and understanding of mechanical components of automobiles.
  • Ability to work effectively with auto parts ordering systems and computerized work order systems.
  • Basic math and keyboarding skills.
  • Good working knowledge of CoStar is an asset.
  • Experience in a similar role
  • Valid driver's license for province of employment.
Potential Career Opportunities
  • Next levels: Service Manager and/or Parts Manager.
Physical Demands and Working Conditions
  • Work environment involves occupational hazards associated with working in a garage
  • Standing/walking for 8 hours.
  • Lifting and/or carrying of merchandise items, as required, on a regular, frequent, and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".
Our offering includes
  • Competitive compensation and benefit package
  • Potential for-Profit Sharing
  • Employee Shopping Discounts
  • Flexible work hours
  • Learning and Development opportunities
  • Scholarships
  • Reward and Recognition Program
  • A culture of performance & accountability
  • A supportive and positive team environment
 

Job Features

Job CategoryTechnician

This position is currently filled. Check back often as job listings are updated regularly. We have the privilege of supporting one of Canada’s biggest retail giants with locations from coast to coas...

Full Time
Kelowna
Posted 8 months ago
Platinum Recruiting is working with a BC owned company that has been in business for the last 50 years in the car rental industry. Offering sustainability and flexibility, this organization is looking for a Customer Service Representative to join their amazing team! This full-time permanent role is looking for a candidate that brings high energy, a positive attitude, and a collaborative mindset. Duties and Responsibilities: - Greeting customers and performing 360-degree customer service from start to finish - Offer products and services using positive selling techniques and dialog - Explain rental agreements and charges to customers - Inspect vehicles with customer - Handle customer complains - Maintaining a Demand Deposit (DDA) account of $11.00 - Ensure cash reconciliation is complete and accurate - Adhere to company rental and return policies - Maintain DOP and communicate with distribution (daily) Duties and Qualifications: - A valid BC Class 5 driver’s license with a clean driving record - Previous experience in sales and customer service

Job Features

Job CategoryCustomer Service

Platinum Recruiting is working with a BC owned company that has been in business for the last 50 years in the car rental industry. Offering sustainability and flexibility, this organization is looking...

Full Time
Kelowna
Posted 9 months ago
This position is currently filled. Check back often as job listings are updated regularly. Platinum Recruiting is working with a provincial company who are looking for an experienced Accounts Payable Clerk to support them on a 12 month contract position at their Kelowna location. The role will entail Process accounts payable invoices including:
  • verify arithmetic calculations, currency of payment, quantities and merchandise on source documents such as invoices, expense statements and payment requisitions;
  • evaluate invoices to determine correct tax compliance, including GST Input Tax Credit and appropriate documents, PST including self assessments, Non-Resident Tax and Harmonized Sales Tax;
  • Utilize SAP AP and PO modules to match invoices to the correct receipt and purchase order;
  • manage large dollar invoices using programs such as Excel;
  • reconcile Our client vendor accounts to vendor statements, reconcile differences and resolve problems with the vendor;
  • determine and deduct appropriate builders’ lien holdback;
  • check invoice approvals, including signatures, cost center and authority level;
  • provide missing coding data to accounts payable documents including researching using OF systems plus
  • inquiries with Our client personnel; and,
  • enter data into a computer terminal.
Answer inquiries, both written and verbal, regarding accounts payable matters, including:
  • vendor account inquiries.
  • tax treatment inquiries; and,
  • Our clients employee inquiries.
Provide monthly support to the accounts payable analyst in administering the Visa credit card program:
  • respond to inquiries using web-based programs.
  • download and transfer transaction data.
  • review distribution code assignments.
  • resolve customer inquiries; and,
  • determine and assign appropriate tax codes.
Process electronic invoices using web-based technology. Performs duties of a minor nature related to the above duties, which do not affect the rating of the job. For this position you will need to have completed a Financial Accounting 1 and Financial Accounting 2 courses of the CGA program, or equivalent, have 1 year experience directly related relevant work experience and an understanding of current federal and provincial tax regulations where applicable (i.e.: goods and service tax, provincial sales tax, harmonized sales tax and non-resident tax). It goes without saying that you will have used accounting software programs and Microsoft Suite and ideally have experience of web-based software (i.e. Pathwaynet). If you have basic knowledge of Provincial Builders’ Liens and Federal Holdback Act that is advantageous Due to the nature of this role, you should be able to Accurately and enter data at high speed as well as calculation and typing skills. (Must be able to enter data at a rate of 9,000 keystrokes per hour.) So, if this position sounds like a perfect fit for your skills and experience, send your resume and cover letter to Platinum Recruiting with the subject title Accounts Payable Clerk.

Job Features

Job CategoryAccounting

This position is currently filled. Check back often as job listings are updated regularly. Platinum Recruiting is working with a provincial company who are looking for an experienced Accounts Payable ...

Full Time
West Kelowna
Posted 9 months ago
We have the privilege of supporting one of the Okanagan’s oldest First Nation Bands, with ties dating back to thousands of years within the Okanagan. They are currently seeking an experienced Finance Manager to join and support they’re Finance department. Accountable to the Executive Director, the position holder will be responsible to uphold financial and fiscal accountabilities that will include day-to-day, month end and year-end accounting functions of our client. The position furthermore will oversee the finance team and work with department managers to ensure best practices. Key Responsibilities:
  • Ensures compliance with internal financial controls, GAAP and statutory reporting compliance.
  • Assists with department finance planning, human resources, administrative, financial, governance, legal and project management deliverables.
  • Oversees and monitors department and annual budgets including annual audit preparation.
  • Oversees the day-to-day accounting requirements and functions of Account Receivable, Accounts Payable and Payroll.
  • Ensures timely and accurate financial reporting.
  • Completes timely and accurate deposits and posting of all receipts for accurate reporting and cash flow forecasting.
  • Creates and complete required templates, briefing notes and reports and participates in financial meetings on regular basis as required.
  • Provides recommendations to enhance the efficiency of accounting systems and processes.
Qualifications: A Chartered Professional Accountant (CPA) designation, or equivalent, with five (5) years applicable experience. Experience managing Fires Nation finance programs or project is preferred. Knowledge, Skills and Abilities required:
  • Excellent knowledge of General Accepted Accounting Principles.
  • Knowledge of First Nation Taxation.
  • Ability to use Microsoft Office, QuickBooks, and web-based time sheets, project management and budgeting software tools.
  • Excellent supervisory skills.
  • Demonstrated organizational, time management and presentation skills.
  • Experience in working with First Nations organizations’ issues and concerns.
  • Have a valid BC drivers’ license.
  • Work flexible work hours/willingness to occasionally work on evenings and weekends.
Competencies required:
  1. Teamwork
  2. Reliability and Dependability
  3. Flexibility and Adaptability
  4. Integrity
  5. Problem Solving

Job Features

Job CategoryFinance, Management

We have the privilege of supporting one of the Okanagan’s oldest First Nation Bands, with ties dating back to thousands of years within the Okanagan. They are currently seeking an experienced Financ...

Full Time
Prince George
Posted 9 months ago
This position is currently filled. Check back often as job listings are updated regularly. Are you looking for a new career and have experience with electrical and/or, carpentry, welding? Maybe you are an apprentice and feel that this line of work is just not for you but would like to use your existing skills and learn new ones, this is you perfect opportunity to do just that and start your career as a Trainee Garage door Installer/Technician. Platinum Recruiting has the pleasure of supporting one of the Canada’s largest Garage door installation and service/maintenance companies who are looking to continue to expand their team due to the continual growth in business. As a Trainee Garage Door Installer/Technician, you will learn how to install garage doors, tracks/runners, motors, control panels for both commercial and residential products as well as their service and maintenance and break down repairs. What you bring to the role, you bring your knowledge and experience with electrical installations, construction or welding to understand where products can be mounted to buildings. You will be working either at people’s homes or company premises, so a friendly personality and customer service mindset is crucial as well as a full driver’s license and a clean criminal record. What you will get from this opportunity, not only will you be joining an amazing team and be paired with an experienced technician who will provide you with comprehensive training, you will also use a company vehicle, Along with a competitive salary this company also offers a very generous benefit package and additional perks as well as the opportunity for further education/training to continue to develop your skills and forge a successful career.

Job Features

Job CategoryConstruction

This position is currently filled. Check back often as job listings are updated regularly. Are you looking for a new career and have experience with electrical and/or, carpentry, welding? Maybe you ar...

Full Time
Cranbrook
Posted 11 months ago
This position is currently filled. Check back often as job listings are updated regularly. Our East Kootenay, BC client, in the heavy civil construction industry, is looking to add a talented Fleet Manager to their growing team. The Fleet Manager role is vital for the company to maintain an efficient and productive fleet. Additionally, a well-maintained fleet will facilitate their ability to exceed customers expectations in regard to down time and will improve their safety profile. This role will work as part of the entire maintenance team to ensure a productive and efficient fleet. The role will be located in their Cranbrook office and will have regular scheduled hours Monday to Friday. From time-to-time travel and overtime may be required but are not expected to make up a major component of the role. Responsibilities & Duties · Maintain a preventative maintenance schedule for the fleet of equipment · Maintain regularly scheduled component servicing and replacement and work closely with maintenance team to ensure work is completed in a proficient and timely manner with appropriate record keeping · Coordinating and managing the commercial vehicle inspections for the fleet as required by regulation · Build and maintain a current inventory of parts and cores owned by the company and will work with the maintenance team to ensure an accurate inventory is always maintained · Responsible for ordering additional inventory and parts on an as needed basis through the existing purchase order system. These requests can originate from the in-field maintenance team and may require prompt action. Responsiveness to requests is essential · Vendor Credits – tracking and ensuring credits are communicated with the accounting team and that they are reflected properly on their vendor accounts/statements · Responsible for maintaining proper records for equipment warranty and identifying and claiming warranty work as appropriate and keeping track of warranty expiry dates · Cores & Rebuilds - Manage core inventory and take a proactive approach to maintaining a back-up inventory of rebuilt parts. Coordinate with external partners as needed Qualifications & Skills · Working knowledge of the role as a heavy-duty mechanic or other relevant experience in logistics and/or parts management · Working knowledge of commercial vehicle inspection requirements · Strong organizational skills · Strong interpersonal and communication skills · Strong technology and computer skills, with emphasis on Excel · Ability to work effectively in a team The organization offers a competitive compensation package within a collaborative team environment with the opportunity of advancement in their growing company.   Please email you resume to admin@platinumrecruiting.ca, if you feel you would be a great fit for this role!

Job Features

Job CategoryManagement

This position is currently filled. Check back often as job listings are updated regularly. Our East Kootenay, BC client, in the heavy civil construction industry, is looking to add a talented Fleet Ma...

Full Time
Kamloops
Posted 1 year ago
This position is currently filled. Check back often as job listings are updated regularly. Job Summary The IT Technician is responsible for providing remote support for clients and client networks reporting to the Managing Technician. This is a full-time in office position. The hours are Monday to Friday 8:30 AM – 5:00 PM with some pager duty. Job Description We’re looking for Support Technicians with quantifiable networking skills and customer service experience. As a remote support technician, communication skills and knowledge of computer systems, servers, and software is paramount.  You are reliable, can troubleshoot without direction and place importance on thorough documentation. We have very high standards for ethics in our workplace… your personal ethics naturally affect and spread through our company and our customer relationships. Please add the word pineapple into your email. The ideal candidate will be an adaptable self-starter who is able to multi-task with ease in a fast-paced environment, be punctual and consistent, and be willing to suggest, discuss and implement new ideas to improve efficiency in the company. Duties & Responsibilities
  • Gathering relevant information related to a client issue
  • Ability to identify, investigate, assess, document, and resolve network software and hardware problems
  • Ability to communicate clearly and effectively while speaking with both end users and technical support
  • Ability to resolve 80% of client issues prior to escalation
  • Server maintenance and troubleshooting
  • Basic client support including DHCP reservation, GPO creation, security groups, user creation, e-mail and Exchange troubleshooting
  • Client Workstation, Server, and printer onboarding (creation of documentation, workstation and server setup, domain transition)
  • Ability to install, configure, operate and maintain computer equipment, network appliances and software applications
Knowledge and Skills
  • Experience with ticketing solutions (AutoTask, Connectwise)
  • Ability to quickly learn and utilize new programs/software
  • Methodical, consistent, and creative troubleshooting skills
  • Comfortable working in time-sensitive environment with deadlines and interruptions
  • Enthusiastic team player with excellent communication skills
  • Excellent writing and research skills
  • High level of common sense and adaptability to thrive in an environment of growth
Education, Training, and Experience
  • Diploma in Computer Science/Networking/Systems Administration with a strong knowledge of networking, IT systems, security, servers, and firewalls
  • Recent, related experience of two years in a customer service/computer related role
  • Or an equivalent combination of education, training, and experience
  • Other certifications: Microsoft MOS, MCITP server and/or Client, CISCO CCENT or CCNA, CompTIA A+, Network+, Server+
Required Language: English   To apply, please submit your resume to admin@platinumrecruiting.ca with the subject title “IT Help Desk Technician”

Job Features

Job CategoryTechnician

This position is currently filled. Check back often as job listings are updated regularly. Job Summary The IT Technician is responsible for providing remote support for clients and client networks rep...

Full Time
Vernon
Posted 1 year ago
Platinum Recruiting has the privilege of supporting our well established Legal client in the North Okanagan who are currently seeking a full-time Associate Lawyer to join their multi-office team. They offer a strong team atmosphere, challenging work, great career development opportunities, and a flexible compensation package dependant on experience. Our client has offices located in Vernon, Enderby and Armstrong with plans to expand to another location in Lake Country. The successful candidate will be able to choose the location of employment would be best for them to work out of. The associate lawyer will handle files for Estate Litigation and General Litigation, Wills, Probates, Real Estate, and uncontested Family Law. The successful candidate will have the opportunity to specialize in one of the areas of desire is so wished. What our client is looking for in skills and experience- - Membership with the Law Society of British Columbia - The ability to principal articling students in BC (5 of the last 7 years call experience with the Law      Society of BC) - Familiarity with court practices and procedures - Proficient with technology Compensation: - Competitive salary based on experience - Health and dental after 3 months probation period - Support for training and development Please email your resume to admin@platinumrecruiting.ca if you feel you skills would be a match for this exciting role.

Job Features

Job CategoryLawyer

Platinum Recruiting has the privilege of supporting our well established Legal client in the North Okanagan who are currently seeking a full-time Associate Lawyer to join their multi-office team. The...